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SnowPeeler Warranty, Shipping & Returns Policies
Warranty
PolarMade warrants that its SnowPeeler will be free from defects in material or workmanship for a limited warranty period. The warranty period begins on the date of purchase and extends to 2 years, provided that the product is returned to the distributor at the consumer’s expense and is accompanied by a reasonably detailed writing stating the warranty claim together with your proof of purchase within the time period of the warranty. Damage to the product due to accident, misuse (use not in accordance with the product documentation), abuse, normal wear, unauthorized repair or alterations, and non-personal use is excluded from this warranty. This warranty is personal to you the purchaser and is non-transferable.
Glide pads and snow slide are wear parts and excluded from any warranty.
During the warranty period, PolarMade at its sole discretion will repair, exchange the product or refund the purchase price of the product.
POLARMADE MAKES NO OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY AND/OR FITNESS FOR A PARTICULAR PURPOSE: This represents Polarmade's exclusive liability and your exclusive remedy for any warranty defects expressed or implied under this Agreement.
Shipping
Free shipping is included when buying a SnowPeeler everywhere in Canada.
Shipping and Handling Canada
Delivery delay (3-5 days)*
Free Shipping for all orders over 100$.
10$ flat fee for all orders under 99$.
Shipping and Handling USA
Delivery delay (4-5 days)*
Free Shipping for all orders over 100$.
10$ flat fee for all orders under 99$.
Shipping and Handling International
Delivery delay (7-15 days)*
150 CAD flat fee for all orders ship to France, Swiss and Germany.
For information on delivery for a destination other than this, please contact us at : info@polarmade.com or 1-833-766-9733
*PolarMade can't be help responsible for any delay due to the transport company.
Payments
We accept various credit cards, including Visa, Mastercard, American Express and JCB from clients around the world.
Refunds and returns
We want you to love your SnowPeeler products. If you’re having second thoughts, returns are easy and convenient. Just send the product back to us within 15 days at the address down below and send us a quick email at service@polarmade.com with your order number. We will issue you a full refund.
I live in US: AIDC c/o Polarmade Products Returns, 82 Winter Sp Ln, Williston, VT, 05495
I live in Canada: Polarmade Products Returns, 106-2811 Watt Avenue, Quebec, QC, G1X4S8
Cancellations
You may cancel an order any time prior to shipment.
Refunds
You may returned your product for up to either 15 days from the date of purchase. Shipping fees in case of returns is the responsibility of the customer. Refunds will be issued in the form of the original payment. The product must be returned in the original box.